The recipient has not received my fax. What can I do?

There are several reasons why your recipient might not have received it:

  • The fax number may be incorrect. You should double-check it's correct
  • The receiving machine could be broken or run out of ink, paper.
  • The fax could have been picked by the wrong person.
Try to send your fax again and call the recipient to make sure the receiving fax machine is working and that they pick up the fax.
You can also send them the fax confirmation as a proof.

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